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PRIVACY & CUSTOMER DATA PROTECTION

SUMMARY

 

OUR PRIVACY POLICY ON PROCESSING THE CUSTOMER DATA ON OUR WEBSITE AND COMPANY MATTERS TO US. WE OUTLINE THE MEASUREMENTS TAKEN ON PROTECTING THE DATA THE CUSTOMER THEY PROVIDING TO US. 

MEASUREMENTS. THE METHOD WE USE IS THE CUSTOMER DATA AND THE TOOLS UTILISED FOR MAINTAINING THE CUSTOMER DATA COLLECTION. WE PROVIDE TO ALL CUSTOMERS A BRIEF INFORMATION ABOUT HOW WE COLLECT OUR CUSTOMER'S DATA, AND WE PROTECT IT.

 

CONTROLLING THE CUSTOMER INFORMATION

 

OUR COMPANY CAPOTELTD CONTROLS ALL CUSTOMERS DATA INFORMATION ONCE CUSTOMERS BROWSE OR PURCHASE IN OUR STORES OR ONLINE STORE. CUSTOMERS' DATA WOULD GET KEPT IN OUR COMPANY SYSTEM, AND CUSTOMERS ENQUIRING FOR THEIR DATA PROTECTION WILL BE ABLE ENQUIRE BY SENDING US AN EMAIL AT info@capote.uk. CUSTOMERS WANTING TO OPT-OUT OF SHARING THEIR DATA IN OUR ONLINE STORE WOULD BE ABLE TO DO IT BY CLICKING AT THE BOTTOM OF THE WEBSITE FOOTER 

Please do not sell my data.

 

NAME, SURNAME, TAX CODE, EMAIL, PASSWORD: WE NEED THE DATA TO CREATE YOUR ACCOUNT AND ALLOW YOU TO ACCESS YOUR PROFILE to VIEW RECENT ORDERS, MANAGE YOUR ADDRESSES FOR SHIPPING AND BILLING, TO CHANGE THE PASSWORD AND THE ACCOUNT DETAILS.

 

PROVIDING THE CUSTOMER DATA

CAPOTELTD WILL USE THE CUSTOMER DATA TO PROCESS PAYMENTS, FOR EMAIL MARKETING, FOR SHIPPING, RETURNS & EXCHANGE, ALERT CUSTOMERS FOR DISPATCHING THEIR GOODS. OUR COMPANY REQUIRES ALL DATA THAT THE CUSTOMER CAN PROVIDE TO MAKE OUR SERVICE MORE EFFICIENT. PERSONAL DETAILS SUCH AS NAME & SURNAME, COMPANY NAME WOULD BE OPTIONAL. THE CUSTOMER ORIGIN, COUNTRY, CITY, PROVINCE, POSTAL CODE, STREET NAME AND NUMBER, AS WELL AS TELEPHONE OR MOBILE CONTACT NUMBER, WOULD BE ESSENTIAL. ALL THE INFORMATION WILL SOLELY USE FOR THE SHIPPING PREFERENCE ADDRESS AND THE BILLING ADDRESS CUSTOMER PROVIDE TO US. 

 

NAME, SURNAME, TAX CODE, EMAIL, PASSWORD: WE NEED THE DATA TO CREATE YOUR ACCOUNT AND ALLOW YOU TO ACCESS YOUR PROFILE to VIEW RECENT ORDERS, MANAGE YOUR ADDRESSES FOR SHIPPING AND BILLING, TO CHANGE THE PASSWORD AND THE ACCOUNT DETAILS. THEREFORE WE WILL REQUIRE CUSTOMERS TO PROVIDE THEIR NAME, SURNAME, TAX CODE, EMAIL ADDRESS AND PASSWORD.

 

WE PROTECT OUR CUSTOMER'S DATA, NAVIGATION DATA, THE UTILISATION DATA TO PREVENT ANY FRAUD AGAINST THE CUSTOMER AND OUR COMPANY.

OUR COMPANY WILL KEEP CUSTOMERS PURCHASING HISTORY, HISTORY OF SAVING PRODUCTS. CUSTOMER'S DATA ALSO WOULD BE KEPT TO MANAGE THEIR RETURNS AND HELP WITH ENQUIRIES.

INFORMATION ON SMALL DEVICES SUCH AS PHONES, TABLETS, AND LAPTOPS USED WHILST BROWSING IN OUR WEBSITE WOULD USE TO IMPROVE OUR WEBSITE AND CUSTOMERS' DEFAULT SETTING OPTIONS AND PROTECT OUR WEBSITE FROM FRAUDULENT ATTEMPT PURCHASES.

 

EMAIL ADDRESS REQUIRED TO KEEP CUSTOMERS OF CURRENT OFFERS AND FUTURE SALES PROMOTIONS AND ALERTS.

 

IT IS MANDATORY TO PROVIDE THE CUSTOMER DATA?

 

IT IS NOT MANDATORY TO PROVIDE ANY PERSONAL INFORMATION. HOWEVER, BY NOT PROVIDING, THE CUSTOMER WILL NOT BE ABLE TO PURCHASE FROM OUR SITE NEITHER RECEIVE OUR COMPANY OFFERS AND PROMOTIONS.

 

WHO CAN ACCESS THE CUSTOMER DATA?

 

THE COMPANY CAPOTE LTD WILL NOT SHARE OR SELL THE CUSTOMER DATA TO THIRD PARTIES. i.e. SURNAME, HOME ADDRESS, EMAIL ADDRESS OR CREDIT CARD DETAILS THAT WE STORE IN OUR SYSTEM. 

HOW CAN THE CUSTOMER MANAGE THEIR DATA?

 

THE COMPANY DUTY TO INFORM CUSTOMERS HOW OUR DATA IS PROCESSED AN THE RIGHT OF CUSTOMERS PERSONAL INFORMATION STORED IN OUR SYSTEM.

CUSTOMERS WILL HAVE THE RIGHT TO MODIFY THE DATA PROVIDED IN PREVIOUS ONLINE TRANSACTIONS OR PROVIDED IN OUR STORES.

CUSTOMERS ALSO WILL HAVE THE RIGHT TO COMPLAIN AND DISPUTE FOR ANY DATA THEY WHICH TO DELATE FROOM OUR SYSTEM. CUSTOMERS THAT ONCE THEIR DATA GETS TRANSFERRED TO THIRD PARTIES, MODIFIED, THEY WOULD BE ABLE TO DO IT BY EMAILING US OR CONTACTING OUR OFFICES.