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SHIPPING & RETURNS

DISPATCH AND DELIVERY OF INFORMATION

​The company will notify the customers once the product purchased by the customer gets dispatched. With all the customers' detail and information. The company will deliver all the products purchased by the customer to the address provided by the customer. The company will require the customer's signature or the signature of the client's representative.

BANK PAYMENTS

In case of bank payment, deliveries shall get sent once our company has cleared the funds.

SHIPPING

We may deliver orders using different companies such as royal mail or couriers. We also offer global services to a list of countries approved by the regulatory services. We ship to locations such as Russia, Africa, Latin America, and India; however, we would contact the address to verify for a significant effective shipment.

All UK and EU orders will get shipped within the 3 to 5 working days established by the company services. We will send an email tracking number and receipt by clicking on shipping and returns, followed to register with us and have accurate information about the purchasing progress.

Customs imports duties get charged. They must get paid to the shipped location. CAPOTE does not take responsibility for customs duties payable by customs sent initially. CAPOTE does not take control over any customs charges or customs policies, and we cannot advise on what the cost would be. A custom policy or import duties may vary widely from country to country. We suggest contacting the current customs duty office service for the current charges would be.

The Shipping options would vary depending on the delivery address and what time the customer purchases the item. 

HOME DELIVERY:

The company offers free shipping for over £50 in full price items subjected to the company's increasing price.

Guaranteed next-day delivery- 4.95 GBP

Standard delivery- 3.95 / Free ( For orders over £50)

The days of the item delivered to the customer may vary depending on the customer's address (1-3).

If the customer wants the item delivered the same day between Monday and Friday, the item must get purchased before 14:00 ( Same day £7.95).

STANDARD U.K SHIPPING

COMPLEMENTARY SHIPPING                        3 to 5      working   days       FREE                over £50 
STANDARD UK                                                 3 to 5      working  days        FREE

STANDARD EU                                                 3 to 5     working    days      £ 25.00 -         FREE ON ORDERS OVER £200.00

STANDARD USA                                               5 to 10   working   days       £ 29.99 -           FREE ON ORDERS OVER £200.00

STANDARD AFRICA                                         5 to 10   working   days       £ 37.99 -         FREE ON ORDERS OVER £200.00

REST OF THE WORLD                                     5 to 10   working   days       £ 37.99 -           FREE ON ORDERS OVER £200.00


For further enquiries, please get in touch with us at info@capote.uk

RETURNS

We are happy to return your item after unsatisfactory purchase  of our customers, to proceed with the return we advise to fill in the form below and we will get back to you in 24 hours. 


Returns delivery charges will be paid by the customer once agreed to proceed with the return. Return items shall be accepted in original package and good conditions.


Items shall  not be accepted if has been worn, damage or is not returned in the original method. 14 days shall  be given for full refund and exchange with original proof of purchase, dispatch Paypal proof of purchase. 

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