google-site-verification: google2677a70ee3992aaf.html EB25E2792E9D698D7CB0C63FD9AC0880
 

TERMS & CONDITIONS

Terms and conditions of use and terms and conditions of sales for the capote.com website (1 January 2020)

 Introduction Terms

Before using Capote's company website,  review all the terms included below, such as the terms and conditions for using the terms and conditions of sale and additional terms. Use the website and any purchases that customers make or try to make. 
If the customer does not agree to these terms, please exit and do not use the website.
We reserve the right to update the use terms, sale terms, additional terms, and privacy policy without prior notice. The customer accepts and agrees to be bound by and consents to the current terms, including any changes by using the website.
capote.com, capote e-commerce is operated and controlled by Capote Ltd.

Terms and conditions for the use of the capote.com website

 

 General

All use of the capote.com website is subject to these use terms. Using the capote.com website, the customer agrees to comply with and be bound by the use terms.


Data Security and Privacy

The capote.com privacy policy governs the use of personal information the customer provides to Capote on this website or otherwise collected through the customer's use.
The capote.com website would not get intended for those under 18. The customer agrees he is 18 years of age or older by using the website. Furthermore, we do not knowingly collect or solicit personal information from those under 18 (including those under 13). Alternatively, knowingly allow such persons to register for an online account or post personal information on our websites.


Records
 
Without limiting the terms of the privacy policy, the customer acknowledges and agrees that Capote may preserve any transmittal or communication by the customer with Capote through the website (or customer service) and can also disclose such data if required to do so by law or Capote determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these use terms, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Capote, it is employees, users of, or visitors to the website and the public.


Intellectual Property

By browsing our website, all designed logos, writings, photos, videos, and trademarks are exclusively for our use and our subsidiary's use. The customer cannot reproduce, distribute, publish, transmit, copy or create different works based on our website.
The visitor's pictures, photos, or any material substrate shall get taken as an offence. Therefore, legal actions shall get taken.


Terms and Conditions of sale for the capote.com website

The purchase or attempted purchase of any products offered on the Capote website is subject to these sale terms. 
For each order on  Capote's website, the customer acceptance of the sale terms in force at the date of the order shall get required.
All the products ordered via our website shall get shipped to the locations provided by the customer.
For none E.U countries or countries may have difficulties delivering our products depending on the locations. We may not be able to ship our products.

Please check with the customer's nearest post mail for delivery charges or international products delivered in the customer's country.
If the customer wants to proceed with his shipment, we will not take responsibility.


Cancellations

We reserve the right to cancel any order placed by a customer. With sole discretion and without liability. Including, without limitation, an order from a customer who has a dispute concerning a prior order or if Capote has reasonable cause to suspect that such customer has violated these sale terms.


Purchase and Confirmation

For each item selected on the capote.com website, a summary page shall get displayed featuring well presented coloured photography of our items. Before placing an order, double-check that the customer has chosen the correct items.
By clicking a submitting payment, we can not amend or cancel.
Once an order gets placed, the customer shall receive an order summary via email. 
The customer must pay for any order placed on the capote.com website immediately upon confirmation of the customer's order. The customer's order shall be processed for shipment once we have verified the customer's payment method and received authorisation to process the customer's payment. We only accept payment by charge card or credit card. We accept the following charge cards and credit cards: Mastercard, Visa, JCB, and American Express. 


Appointment and Trust

We will provide the customer with an accurate form to fill up with all the customer's details. The customer shall get required to sign the form that the customer has agreed to the terms and conditions.
The company will provide a form must keep as proof of purchase in case of a misunderstanding with the tailor or delayed delivery caused by the delivery agencies. Appointment payments could get made via web store picking by clicking suit made to measure. By clicking the picture, they shall agree with the payment displayed in the picture.


Tailors

Our tailors can travel to the customer locations as long the customer location is in our range of availability. E.U - Russia - Middle East - Asia - Africa . The customer would get subjected to our conditions depending on the customer's security, meaning no international or national conflicts, wars, or gang locations.
We shall do a credit check of the customer's location, making sure both parties agree to travel and visit. 
Most of our international visits would get done on premises the customer will agree.


Returns

We are happy to return the customer's item after the unsatisfactory purchase of our customers. We advise the customer to email us at info@capote.uk to proceed with the return. The customer will pay return delivery charges once they agree to proceed with the return.
Items returns shall get accepted in the original package and in good condition.
Items shall not be accepted if has been worn, damaged or not returned in the original method.
Fourteen days shall be given for full refund and exchange with original proof of purchase, dispatch Paypal proof of purchase. 


Dispatch and Delivery Information

The shipping information will get sent via email once the product gets dispatched. An email will get sent with the delivery information.
The client's address proposal shall deliver products. The client's signature (or the client's representative) would get required at the time of delivery.  


Bank Payments

In the case of bank payment, deliveries would get sent once the company has cleared the funds.


Invoice Orders

For each order, Capote shall be detailing all the items purchased by the customer via email or post. The invoice will get based upon the information ordered at the time by the customer. No information would get altered in the invoice.
Delivery charges would get paid by the client and are indicated separately on the order form and invoice.
The ordered product would get delivered by a service selected by Capote company. The order products may get delivered on working days (thus excluding Saturdays, Sundays and local or national holidays). Within 30 days from the date of the order confirmation (except a major force event or limited circumstances occurs).
If the delivery has not occurred within the above-indicated term of the client, an email can get sent to info@capote.com.
The client shall be entitled to repudiate the item in the situation in the failure of not comply with the date agreed to deliver the goods. As reasonable, both parts would get investigated to know the cause of the failure, and an immediate refund will get made.


Damage

All goods received by any post-delivery method will get reported to the company in charge of the delivery. Goods should be open checked before being taken from the couriers.

All items must get sent by sending good packaging designed by Capote.